Heft IQ Executive Radar · 2026-06-15

Route Disruption Needs a Service Owner

Route disruption is creating service and cost exposure. Decide which orders, ports, and customers need protection before delays compound.

What changed

Route disruption is pushing shipments into alternate ports and creating downstream congestion. The operating issue is not the headline. It is which promises are now exposed.

What to decide

Name the exposed orders, ports, lanes, customers, and inventory commitments. Decide what gets rerouted, expedited, delayed, or reset this week.

What to measure

Track delayed orders protected, service exceptions reduced, expedite cost avoided, customer commitments reset, and actions completed by owner.

Sources